localization - iOS App on sale, works great except in Hong Kong -

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i've made ios app client french @ origin, , localized can display english if phone not french. works great on iphone (i've tested several langages).

my client (who in hong-kong showing app...) told me on hong-kong's iphones, app crashes right after default screen. possibly cause that? i'm asking here because have no idea that. info, implement push notifications.

i'm sorry don't have more info, not out there can't have log.

has had problem before? known app work in countries , not in others?

you should try simulate problem app changing:

  1. language preferences.
  2. region preferences.
  3. app store apple id apple id hk region (if have implemented in-app purchases).
  4. changing time preferences hk date , time.

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